Articles

How to Meet User Expectations for Artificial Intelligence

Kathy Baxter, Salesforce

Fair Is Not the Default

Josh Lovejoy

The Dark Secret at the Heart of AI

Will Knightarchive

Machine Learning is Very Much a UX Problem |

Yael Gavish

The UX of AI

Josh Lovejoy

Generative UI and Outcome-Oriented Design

Kate Moran and Sarah Gibbons, Nielsen Norman Group

Bots won't replace apps.

Dan Grover

UX for AI (set of articles)

Multiple

Human-Centered Machine Learning

Jess Holbrook

Don’t Call AI “Magic”

M.C. Elish and danah boyd

The Building Blocks of Interpretability

Chris Olah & 6 others

Interpretable Machine Learning

Christoph Molnar

Robots that act like humans are a waste of time

Tristan Greene